http://www.mckinsey.com/clientservice/hightech/McKinsey on High Tech Podcasts featuring interviews with leaders and experts from McKinsey & Company's High Tech Practice. The podcast offers insights and perspectives on High Tech industry related topics, based on original business research developed by McKinsey's High Tech Practice.en-usMcKinsey and CompanyMon, 02 Aug 2005 08:58:17 -0800Mon, 02 Aug 2005 14:13:55 -0800http://www.movabletype.org/?v=3.15http://blogs.law.harvard.edu/tech/rssMcKinsey High TechMcKinsey High TechMcKinsey on High Tech Podcasts featuring interviews with leaders and experts from McKinsey & Company's High Tech Practice. The podcast offers insights and perspectives on High Tech industry related topics, based on original business research developed by McKinsey's High Tech Practice.high-tech_practice@mckinsey.comBusiness http://www.mckinsey.com/clientservice/hightech/ The amount of data in the world is exploding. Companies and organizations capture trillions of bytes of information about individuals, customers, suppliers, and operations. Meanwhile, millions of networked sensors are being embedded in the physical world in devices such as mobile phones and automobiles, sensing, creating, and communicating additional data. This so called "Big Data" has the potential to be aggregated, analyzed, and used to generate concrete insights and inform decisions. A recent study developed by the McKinsey Global Institute examines the potential value that big data can create for organizations and sectors in the economy, and explores what leaders of organizations and policy makers need to do to capture that value. McKinsey's research on Big Data is discussed by Michael Chui, a Senior Fellow in the McKinsey Global Institute who is based in McKinsey's San Francisco office. The McKinsey on High Tech podcast series is hosted by David Cheifetz, Manager of McKinsey's Americas High Tech and Telecom Practice. http://www.mckinsey.com/clientservice/hightech/ In mobile telecommunications, per minute revenues have been falling drastically over recent years. In order to preserve profit margins, telecom operators need to drive down per-minute costs; yet there is no simple formula for success. Across the globe, there is a great variance across telecom operators around operating costs and capital expenditures. This creates opportunities for operators to improve their performance by identifying improvement areas and and adopting best practices. McKinsey & Company's Telecom Practice has developed extensive research on the topic of operational excellence in mobile termed "One Cent Per Minute". McKinsey's research on One Cent Per Minute is discussed by Andre Levisse, a Senior Partner in McKinsey's Singapore office. The McKinsey on High Tech podcast series is hosted by David Cheifetz, Manager of McKinsey's Americas High Tech and Telecom Practice. http://www.mckinsey.com/clientservice/hightech/ The success of a company's sales force has a pronounced impact on its growth trajectory. This is true in many sales driven industries, including the dynamic High Tech industry, since the sales force sits on the front line and is well positioned to gain an intimate understanding of customer needs, observe market dynamics at work, and identify potential new opportunities. To better understand sales force best practices, a team from McKinsey's Marketing and Sales Practice interviewed 100 sales executives from around the world to identify the critical behaviors and approaches that distinguish true sales leaders. McKinsey's research on Sales Excellence is discussed by Jon Vander Ark, a Partner in McKinsey's Detroit Office, and Jennifer Wickland, a Consultant in McKinsey's Silicon Valley Office. The McKinsey on High Tech podcast series is hosted by David Cheifetz, Manager of McKinsey's North American High Tech and Telecom Practice. http://www.mckinsey.com/clientservice/hightech/ A new generation of electronic sensors and other devices embedded in physical objects and linked through wired and wireless networks are combining with large databases to create an evolutionary shift in the capture and analysis of operational data. This new paradigm, called "The Internet of Things", offers new tools for identifying events and trends, and the opportunity to respond to them swiftly. The new phenomenon has broad implications for the High Tech and Telecom industries, as well as many other sectors. McKinsey's research on The Internet of Things is discussed by Michael Chui, a Senior Fellow at the McKinsey Global Institute. The McKinsey on High Tech podcast series is hosted by David Cheifetz, Manager of McKinsey's North American High Tech and Telecom Practice. http://www.mckinsey.com/clientservice/hightech/ Perhaps the most dynamic area of growth in digital communications today is the area of Mobile Data. This phenomenon builds upon the ubiquity of wireless telecom networks and other wireless technologies, and is driven by the development of smart phones, mobile applications ("apps"), and other factors. The growth of Mobile Data presents significant opportunities and challenges for players along the communications value chain, including service providers, handset manufacturers, and content providers. It also presents a new set of opportunities to vertical industries such as banking and retail. McKinsey's research on Mobile Data is discussed by Venkat Atluri, a Partner in McKinsey's Chicago Office. The McKinsey on High Tech podcast series is hosted by David Cheifetz, Manager of McKinsey's North American High Tech and Telecom Practice. http://www.mckinsey.com/clientservice/hightech/ Recent advances in medical technologies, the ubiquity of mobile telephony, and the global drive for innovation are three forces that are coalescing to reshape the face of health care across the globe. This phenomenon will drive greater availability of health care resources in remote areas, will help medical providers and insurers lower medical costs through remote monitoring of patient health and encouraging healthcare compliance, and will support the next generation of medical research. M-Health offers opportunities to a diverse group of companies in the mobile telecom value chain including mobile services providers, mobile device manufacturers, software developers, and communications equipment providers, as well to incumbent and emerging companies in the health care space. McKinsey's research on M-Health is discussed by Alessio Ascari, a Senior Partner in McKinsey's Milan Office, and Ajay Bakshi, as Associate Principal in McKinsey's Delhi Office. The McKinsey on High Tech podcast series is hosted by David Cheifetz, Manager of McKinsey's North American High Tech and Telecom Practice. http://www.mckinsey.com/clientservice/hightech/ Since the dawn of the Internet, marketers have adopted digital approaches to generate customer interest, increase sales, and enhance loyalty. However, while Digital Marketing has evolved, online consumer behavior has also evolved. Companies that recognize this phenomenon are carefully moving digital interactivity toward the center of their marketing strategies, rethinking their priorities and budgets, and substantially reshaping their processes and skills. McKinsey's research on Digital Marketing is discussed by David Edelman, a Partner in McKinsey's Boston office. The McKinsey on High Tech podcast is hosted by David Cheifetz, Manager of McKinsey's North American High Tech and Telecom Practice. http://www.mckinsey.com/clientservice/hightech/ Sales Operations is a critical area in business-to-business focused industries, including the enterprise segments of High Tech. The cross-functional nature of Sales Operations often leads to organizational complexities that negatively impact the sales process and create significant cost inefficiencies. McKinsey & Company's High Tech Practice has conducted detailed research identifying the major challenges impacting the Sales Operations area and best practice approaches to addressing those challenges. McKinsey's research on Sales Operations is discussed by two leaders of McKinsey's High Tech Practice: Tom Stephenson a Partner in McKinsey's Silicon Valley Office, and Olivia Nottebohm, an Associate Principal in McKinsey's Silicon Valley Office. The McKinsey on High Tech podcast is hosted by David Cheifetz, Manager of McKinsey's North American High Tech and Telecom Practice. http://www.mckinsey.com/clientservice/hightech/ Around the world, automotive manufacturers are vigorously pursuing electric vehicle programs with multiple models and technology approaches. The emergence of electric vehicles as a mainstream form of transportation will have a profound impact on the auto industry, technology companies, energy providers, and national and local governments. McKinsey & Company has conducted extensive research on the factors impacting the development and adoption of electric vehicles. McKinsey's research on Electric Vehicles is discussed by two leaders of McKinsey's Automotive and Assembly Practice: Stefan Knupfer a Senior Partner in McKinsey's Stamford Office, and Russell Hensley, an Associate Principal in McKinsey's Detroit Office. The McKinsey on High Tech podcast is hosted by David Cheifetz, Manager of McKinsey's North American High Tech and Telecom Practice. http://www.mckinsey.com/clientservice/hightech/ During the global economic crisis, companies have been tasked with addressing current challenges while positioning themselves for the medium and long term. One key area that all companies need to consider is talent management, which includes recruitment, retention, compensation, and organization size and structure. McKinsey & Company has developed detailed research on how companies should be thinking about managing their talent pools in the current economic environment. McKinsey's research on Talent in Turbulent Times is discussed by Asmus Komm, a leader of McKinsey's Global Telecom Practice. The McKinsey on High Tech podcast is hosted by David Cheifetz, Manager of McKinsey's North American High Tech and Telecom Practice. http://www.mckinsey.com/clientservice/hightech/ Over the last several years, the next generation of online collaboration and connectivity tools have emerged as a class of technologies and approaches termed as "Web 2.0". Such tools, which include blogs, wikis, podcasts and social networking, are being increasingly employed within corporate environments. McKinsey & Company has implemented an annual survey of the use of Web 2.0 by large organizations, and has identified rich insights on how organizations can successfully use Web 2.0. McKinsey's Web 2.0 research is discussed by Andy Miller, a leader in McKinsey's High Tech and Telecom Practice. The McKinsey on High Tech podcast is hosted by David Cheifetz, Manager of McKinsey's North American High Tech and Telecom Practice. http://www.mckinsey.com/clientservice/hightech/ Smart Grid strategy encompasses a portfolio of initiatives across energy generation, transmission, distribution, and consumption. As Smart Grid technologies are developed and commercialized, they offer the promise to positively impact energy conservation, energy costs, quality of service, reliability and safety, and integration of the energy grid with additional sources of energy generation and consumption. McKinsey's Smart Grid research is discussed by Humayun Tai, a leader of McKinsey's Global Power and Natural Gas Practice, and Adrian Booth, a leader in McKinsey's High Tech and Telecom Practice. The McKinsey on High Tech podcast is hosted by David Cheifetz, Manager of McKinsey's North American High Tech and Telecom Practice. http://www.mckinsey.com/clientservice/hightech/ Many executives spend a significant portion of their time communicating with their investors. But, according to McKinsey research, executive time would be better spent by focusing on specific investor segments. McKinsey's research on investor communications is discussed by Werner Rehm, a leader of McKinsey's High Tech and Telecom Practice and McKinsey's Corporate Finance Practice. The McKinsey on High Tech podcast is hosted by David Cheifetz, Manager of McKinsey's North American High Tech and Telecom Practice. http://www.mckinsey.com/clientservice/hightech/ As the global economy spirals into recession, retrenchment seems to be the order of the day for many High Tech companies. However, research conducted by McKinsey and Company on past downturns has identified opportunities for some High Tech companies to improve their positions relative to their competitors. McKinsey's research on High Tech in the downturn is discussed by Eric Kutcher and Dilip Wagle, leaders of McKinsey's High Tech and Telecom Practice. The McKinsey on High Tech podcast is hosted by David Cheifetz, Manager of McKinsey's North American High Tech and Telecom Practice. http://www.mckinsey.com/clientservice/hightech/ The continuing evolution of the online world and the development of a new generation of consumer devices have driven a broad shift in consumer behaviors. To understand these shifts and their broader implications, McKinsey & Company has launched a comprehensive market research effort looking at consumer behaviors online, across the myriad types of online content and services on the one hand, and across the different devices used to access the Internet including PCs and mobile handsets. McKinsey's I-Consumer research is discussed by Bertil Chappuis, a leader of McKinsey's High Tech and Telecom Practice. The McKinsey on High Tech podcast is hosted by David Cheifetz, Manager of McKinsey's North American High Tech and Telecom Practice. http://www.mckinsey.com/clientservice/hightech/ "Lean" methodology is often used in manufacturing settings to reduce costs, improve quality, and eliminate waste. McKinsey & Company has been developing approaches to apply lean principles to the software development process. McKinsey's efforts are discussed by Krish Krishnakanthan, a leader of McKinsey's High Tech and Telecom Practice. The McKinsey on High Tech podcast is hosted by David Cheifetz, Manager of McKinsey's North American High Tech and Telecom Practice. http://www.mckinsey.com/clientservice/hightech/ Software as a Service (SaaS 2.0) has continued to evolve as an important trend transforming the Software world and increasingly impacting overall corporate IT strategy in both large enterprises and small and medium size businesses. McKinsey & Company's has conducted multiple waves of research on SaaS, tracking its initial development and proliferation, and its broader implications. McKinsey's research on SaaS is discussed by Abhijit Dubey, a leader of McKinsey's High Tech and Telecom Practice. The McKinsey on High Tech podcast is hosted by David Cheifetz, Manager of McKinsey's North American High Tech and Telecom Practice. http://www.mckinsey.com/clientservice/hightech/ High Tech companies typically invest extensively on marketing their products and services across multiple channels and geographies, leveraging a variety of marketing vehicles. However, these companies often struggle to successfully measure the impact and effectiveness of their various marketing efforts, and are concerned that a significant portion of their investments may be redundant or wasted. McKinsey and Company has invested extensively in research designed to help companies maximize their marketing return on investment (Marketing ROI) by focusing on a broadly defined set of marketing spending levers, identifying the key areas where marketing can have the most impact, and applying detailed analytics to monitor and track program effectivess. McKinsey Marketing ROI research is discussed by Simon Blackburn, Roxane Divol, and David Doctorow, three leaders in McKinsey's High Tech and Telecom Practice. The McKinsey on High Tech podcast is hosted by David Cheifetz, Manager of McKinsey's North American High Tech Practice. http://www.mckinsey.com/clientservice/hightech/ Solar energy has long been on the list of alternative energy sources, yet its global impact has been limited by technology constraints and high costs. As solar technologies improve and the cost of electricity generated by fossil fuels rises, solar power is now becoming more economically attractive. McKinsey's research on the development of emerging solar technologies and its implication for solar tech players, utilities, enterprises, consumers and investors is discussed by Dickon Pinner, a leader of McKinsey's High Tech and Telecom Practice. The McKinsey on High Tech podcast is hosted by David Cheifetz, Manager of McKinsey's North American High Tech and Telecom Practice. http://www.mckinsey.com/clientservice/hightech/ Global demand for commercial aircraft is currently met by narrow list of aerospace companies based in a small number of countries. However, McKinsey research suggests that the list of countries supplying commercial aircraft will grow over the coming years as several nations develop their own aerospace industries into global players. McKinsey's research on Globalization in Aerospace is discussed by Maxence Vancauwenberghe, a leader of McKinsey's Aerospace and Defense Practice. The McKinsey on High Tech podcast is hosted by David Cheifetz, Manager of McKinsey's North American High Tech and Telecom Practice. http://www.mckinsey.com/clientservice/hightech/ There are many insights that can be derived from examining how the capital markets view different industry sectors. McKinsey and Company has been looking at what the capital markets tell us about the Indian IT outsourcing companies: how they are viewed today, what their future prospects are, and what the markets perceive as their greatest long term challenges. McKinsey's research on the Indian IT outsourcing industry is discussed by Werner Rehm, a leader of McKinsey's Corporate Finance group. The McKinsey on High Tech podcast is hosted by David Cheifetz, Manager of McKinsey's North American High Tech and Telecom Practice. http://www.mckinsey.com/clientservice/hightech/ McKinsey has been involved in extensive research on the rapidly evolving world of mobile media, looking at the future of digital content services and what is happening at the intersection of telecom, media and high tech. One of the most exciting segments is mobile video which, although perhaps viewed as a marginal or niche market, has the opportunity to become mass market if players across the value chain place the right bets. The future of mobile video is discussed in this podcast with Daniel Pacthod and Steve Rudolph, leaders in the Digital Content and Services Initiative. The podcast is hosted by David Cheifetz, Manager of the McKinsey's North American High Tech Practice. http://www.mckinsey.com/clientservice/hightech/ Globally almost 60% of total spending on IT comes from the small and medium business (SMB) segments. Going forward, these segments are expected to grow, in some cases, almost three times as fast as the enterprise segment, offering a large potential profit pool for providers. McKinsey has developed extensive proprietary research aimed at helping companies optimize their go-to-maket strategies for the small and medium business space. This podcast features an interview with Darren Pleasance, the leader of McKinsey's High Tech Marketing & Sales Practice, who discusses the research and its findings. http://www.mckinsey.com/clientservice/hightech/ McKinsey has been involved in extensive research into the changing scope of labor interactions and the subsequent implications for companies. "Interactions" are defined as search, coordination, and monitoring in the exchange of goods, services and information. Although interactions growth in itself is not value-creating, companies and industries that effectively leverage interactions will likely be able to create lasting competitive advantage. This podcast features an interview with Brad Johnson, a leader of McKinsey's Interaction Thought Leadership effort. http://www.mckinsey.com/clientservice/hightech/ Much of the tremendous growth in High Tech over the last three decades has been driven by the increasing power of semiconductors. However, McKinsey research demonstrates that the semiconductor industry is actually a tough place to be; over the last ten years, the Semiconductor industry has actually been a net destroyer of economic value. This podcast features an interview with Stefan Heck, the leader of McKinsey's Semiconductor Practice, who discusses McKinsey's research and its implications.